VERO1 Proven to Cut Delinquency and Boost Occupancy Across Multifamily

NEW YORK, Sept. 11, 2025 — Two years after introducing VERO1, VERO—the modern resident screening platform for multifamily owners, operators, and property management companies—is pleased to announce widespread national availability of its proven centralized screening service.

Since its launch in 2023 as an industry-leading centralized screening solution, VERO1 has been refined and field-validated through partnerships with top operators like Gables Residential, GoldOller, and Asset Living. The results clearly demonstrate measurable reductions in delinquency, stronger occupancy, and stabilization of net operating income (NOI).

VERO1 combines VERO’s automated screening platform with a centralized team of analysts to surface only ready-for-decision applications. This applicant-driven workflow accelerates decision time, mitigates fraud risk, and cuts down manual workload—allowing onsite teams to devote more attention to residents instead of paperwork.

Proven in the Field

• Proven in some of the industry’s most challenging environments—high-fraud markets such as Atlanta, Houston, and Dallas, especially within Class C assets—VERO1 consistently reduced delinquency, lifted occupancy, and stabilized portfolio performance.

• GoldOller increased overall occupancy by 5% and improved collection rates by 6% at one property. Operational risk decreased significantly, with zero write-offs, skips, evictions, or defaults—and a 0% delinquency rate.

Addressing the Industry’s Toughest Challenges
The multifamily industry is under growing pressure:

• 92% of properties report experiencing application fraud.

• Owners write off an average of $4.2 million annually due to bad debt.

• Evictions tied to fraudulent applications account for nearly one-quarter (24%) of move-outs in the past three years.

• Screening timelines are stretching past 7 days in many markets as verification becomes more complex.

• At the same time, rents are rising 3.5× faster than real wages, squeezing both residents and operators.

VERO1 directly addresses these challenges by delivering consistent, transparent, and fraud-resistant screening decisions across markets and asset classes. Early adopters have seen a 75% reduction in bad debt, a 95%+ reduction in delinquency, an 8% increase in 30-day collections, and a 5% increase in overall occupancy portfolio-wide.

Executive Perspectives

“When we first introduced VERO1 in 2023, it was a bold idea—centralizing the most time-consuming and risky parts of the leasing process,” said Jamey Rosamond, CEO of VERO. “Two years later, that idea has been validated by some of the industry’s largest operators. VERO1 is now a proven service that reduces delinquency, drives occupancy, and gives owners and PMCs the confidence to stabilize NOI in even the toughest markets.”

“VERO1 has allowed our clients to cut through the noise of bad applications and focus on resident experience and retention,” said Michael Wagnon, VP of Customer Experience. “This translates into higher occupancy, stronger collections, and even a 0% delinquency rate—outcomes that simply weren’t possible under traditional screening.”

Availability
Starting today, VERO1 is available nationwide to both mid-market and enterprise property owners and management companies.

Want to learn more? Visit our VERO1 page at sayvero.com/vero1, or meet our team at Blueprint Las Vegas, Booth #107, Sept. 16–18, 2025.