Answers to commonly asked VERO questions

VERO is a screening platform and managed service that helps property operators verify identity, income, and background information, while providing renters with a faster and more transparent application process.

Unlike legacy systems, VERO offers a mobile-first, applicant-driven experience with verified data, configurable screening criteria, real-time dashboards, and fraud prevention—plus an optional fully managed service (VERO 1).

Applicants complete their screening directly from their phone, submitting documents and verifications themselves. This reduces manual work for leasing teams and improves application completion rates.

VERO 1 is a managed screening service where VERO’s in-house team handles the entire leasing application workflow on your behalf—saving time, reducing overhead, and enforcing consistency across your properties.

Yes. VERO integrates with leading PMS platforms, enabling seamless data synchronization, reporting, and process alignment across your leasing workflows.

Most applicants are fully screened—ID, income, and background—within 24 hours or less, depending on the document verification process and the applicant's responsiveness.

Yes. VERO is designed to support consistent, criteria-based screening that reduces subjectivity and aligns with fair housing best practices.

VERO uses identity verification tools, document authenticity checks, and machine learning to detect inconsistencies and flag synthetic or manipulated applicant data.

VERO delivers real-time dashboards, fraud summaries, and exportable reports that are ready to share with owners, executives, or compliance teams, by property or portfolio.

Pricing is based on usage and the level of service (platform vs. managed service). For a custom quote, reach out to our sales team to learn what’s right for your portfolio.