How VERO Full‑Stack Screening Drives Occupancy & Protects NOI

In today's competitive rental market, speed isn't just an advantage—it's a necessity. With leasing cycles accelerating and fraudulent applications on the rise, owner/operators and PMCs face a new challenge: how to move swiftly without compromising security.

According to a RET Ventures survey, 92% of multifamily properties experienced fraudulent rental applications in the past 12-36 months. This surge isn’t theoretical;  it’s eroding NOI, driving up evictions, and sapping team productivity.

Enter VERO’s full‑stack screening platform: an end-to-end solution that blends speed with precision. By combining identity, income, background, and eviction checks within a streamlined workflow, VERO empowers stakeholders to lease faster, minimize risk, and reclaim operational efficiency.

Common screening challenges

Every leasing leader knows the drill: manual reviews, outdated tools, and endless paperwork. But the real cost isn’t in the hours spent; it’s in the bad decisions made under pressure.

Manual screening doesn't stop fraud slipping through the cracks

Rental fraud is no longer simple forgery; it’s systematically crafted deception. Landlords report losing $20–25K per eviction, and nearly 24% of eviction filings are fraud-related (Source: GlobeSt.).

Investigators confirm that today’s fraud appears real, with fake pay slips and doctored bank records, created using tools that make them indistinguishable from legitimate documents when undergoing unassisted screening.

While write-offs aren’t totally unavoidable, they can be mitigated. At a 700-unit Class‑B property, bad debt hit $90K in just 90 days—before VERO. Now? 0% delinquency and zero write-offs.

Time is money and site teams are overwhelmed

Manually chasing documents kills velocity:

• 4+ hours wasted per lease on mundane tasks

• Staff burnout is impacting the applicant experience

• Inconsistent decisions under variable workloads

According to industry automation reports, teams regain 15–20 hours per week when manual work is eliminated (Source: Kolena, NMHC).

Disparate workflows undermine screening consistency

Patchwork systems create gaps; background checks in one system, income checks in another cause:

• Operational friction

• Erosion of trust in tenant quality

• Potential compliance vulnerabilities

What VERO solves (and how)

If the challenges sound familiar, that’s intentional. VERO was built to solve exactly this. Here's how:

Say hello to unified, full‑stack screening

The heart of VERO’s platform is its unified screening suite, built to replace fragmented processes with a single, streamlined workflow. Unlike common tools that focus on just one aspect (like income verification or fraud checks), VERO brings everything together: identity, income, employment, credit and background, plus eviction history. This means no toggling between systems; instead, you get a complete, secure picture of every applicant at a single glance.

By serving both leasing teams and applicants with clean, mobile-first tools, VERO ensures your criteria are consistently enforced while maintaining a smooth renter experience. The platform integrates seamlessly into your existing systems, enabling fast, accurate decisions that protect your NOI, reduce bad debt, and improve occupancy margins. For property teams, it’s peace of mind. For renters, it’s simplicity and transparency. 

Fast, Mobile‑First Application Flow

Applicants can apply from anywhere, at any time—no downloading, no scanning. Most complete the process in under 10 minutes, and bounce rates drop by over 30%.

Modern Manager Portal

VERO’s power lies in its seamless blend of workflow design, insight delivery, and system integration designed to support your team from start to decision.

• User-friendly Manager Portal: Clean, centralized interface that enforces consistent criteria across properties—no guesswork or manual overrides.

• Lumen™ Recommendation Engine: AI-backed "Approve / Condition / Decline" decisions based on your criteria and risk tolerance.

• Integrated with your PMS: Syncs applicant status, documentation, and decisions with Yardi, Entrata, or RealPage, so you don't have to leave your chosen system.

• Real-Time Analytics & Reporting: Dashboards track application volume, speed, fraud trends, and reason codes by region or asset class, offering visibility and clarity at a glance.

Together, these capabilities give your teams the confidence to move faster, more fairly, and more profitably, while delivering data-driven insights that support both operational and strategic planning.

Real Results You Can Measure

Proof matters, and VERO delivers measurable outcomes.

Take one Atlanta property that leverages VERO for its tenant screening:

• 700-unit Class‑B property

• Pre-VERO: $90,004 in write-offs, 17 defaults

• Post-VERO: 0 evictions, 0 delinquency, $0 write-offs

• +6% collection rate, +5% occupancy

“We have yet to have a single resident default... Previously, some never paid past their first month.”

Operational efficiency & portfolio-wide impact

Across properties of every size, VERO delivers measurable value:

• 4+ hours saved per lease – Leasing teams consistently regain valuable time by eliminating document chasing.

• Decisions in under 24 hours – Fast, consistent approvals enhance both team productivity and applicant satisfaction.

• Marked lift in NOI – Better screening reduces bad debt and supports stronger margins.

• Better renter experience – A faster, cleaner application process leads to higher move-in rates.

• Scalable results – Whether piloting in a few hundred units or rolling out across your entire portfolio, VERO’s platform supports growth without adding headcount.

These operational efficiencies translate directly into portfolio-wide benefits: higher occupancy, more predictable revenue, and a leaner, more empowered team.

How to get started

Unlocking these benefits shouldn't be hard, and it's not with VERO:

1. Calculate your ROI – use the interactive ROI calculator for simple savings

2. Book a custom ROI consultation and demo – tailored savings with your data, see VERO in action

3. Pilot the platform – run VERO in a few properties

4. Full roll-out – integrate across your portfolio

We look forward to protecting your NOI.